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Front Office Operations Intern, Office Administration

2 days ago 2 years KES 13,750 - 15,000 Nairobi Non Remote Expire in 12 days

Openings: 2

ACCUREX

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Job Description
Job Role

Position Summary 

We are seeking a proactive and detail-oriented Front Office Operations Intern to support day-to-day client service, cashier operations, and administrative functions. This internship is ideal for a hands-on individual with a passion for customer service and operational excellence. You will gain practical exposure to key real estate processes including rental payment processing, front desk coordination, and financial recordkeeping within a dynamic work environment. 

 

Key Responsibilities 

Client Reception & Service 
• Greet and attend to clients professionally at the front desk and over the phone. 
• Handle walk-in inquiries and route them to the appropriate departments. 
• Maintain a clean, organized, and welcoming reception area at all times. 

Payment Processing & Data Entry 
• accurately post daily rental payments into the Rental Management System (RMS). 
• Reconcile payment records, verify deposits, and prepare petty cash documentation. 
• Assist with meter reading data entry and help produce water bills in coordination with the admin team. 

Reporting & Follow-Up 
• Submit daily, weekly, and monthly financial transaction reports. 
• Liaise with the credit team to follow up on underpayments and confirm receipts. 
• Support the tracking of payment trends and report discrepancies to the finance team. 

Administrative Support 
• Perform general front-office admin tasks including filing, scanning, and printing. 
• Maintain physical and digital organization of front office and operational documents. 
• Participate in performance evaluations, learning sessions, and team feedback meetings. 

 

Qualification

Education & Experience 

  • Diploma in Accounting, Finance, Business Administration, ATC, or a related field. 
  • Minimum of 2 years (formal or informal) experience in customer-facing or administrative roles. 
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with data entry systems is a plus. 
  • Familiarity with financial reporting, recordkeeping, and petty cash handling. 

Key Competencies 

 
• Customer service excellence with strong interpersonal communication skills. 

 
• Accuracy and attention to detail in financial entries and documentation. 

 
• Dependable time management and ability to meet routine reporting deadlines. 

 
• Proactive, organized, and eager to learn in a fast-paced operational environment. 

 

Key Skills
Must have
Customer Focus Problem-solving Excellent communication skills data entry tidiness
Good to have
Excellent communication skills Attention to detail Ability to prioritize tasks effectively Time management skills proactive , ability to work under low supervision or no supervision,good communication skills ,strong interpersonal skills, attention to detail ,
About The Company

Accurex is a HR Consulting company with focus on enabling Startups, Private, NGOs, and Tech-driven enterprises to address their HR needs through one-stop beskope recruitment, onboarding, training, contract and performance management, coaching, upto retirement/separation. This is made possible through our robust HRMIS and our team of dedicated experts.


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Job Details

Employment Type

Full Time

Experience Level

Volunteer, Internship

Last Date

12th Jul 2025

Education

Education Level

Diploma

Professional Qualification

Not Required