Job Role

The Graduate Trainee – Water & Irrigation will support the sales and technical teams in business development, customer engagement, proposal preparation, project coordination, and technical support activities within the water and irrigation sector. The role is designed to provide practical exposure to water and irrigation systems, technical sales processes, and customer relationship management while developing the competencies required for a professional engineering career.

2. PURPOSE OF THE ROLE

• Gain practical exposure to water and irrigation systems and solutions.
• Support sales and business development initiatives.
• Assist with technical and commercial proposal preparation.
• Develop customer engagement and stakeholder management skills.
• Learn project coordination and technical support processes.
• Build technical and commercial competencies within the water and irrigation industry.

3. DUTIES AND RESPONSIBILITIES

A. Technical Sales & Business Development

• Assist in identifying potential sales opportunities within the water and irrigation sector.
• Support the development and maintenance of customer databases and sales pipelines.
• Participate in client visits, site assessments, and product demonstrations under supervision.
• Assist in gathering customer requirements and preparing preliminary solutions.
• Support the preparation of technical and commercial proposals.
• Follow up on quotations and customer enquiries.
• Support the achievement of departmental sales objectives.

B. Water & Irrigation Solutions

• Assist in providing basic technical information on irrigation systems and water management solutions.
• Support the review of technical specifications and project requirements.
• Assist senior team members in product selection and solution recommendations.
• Participate in site visits and data collection activities.
• Support project coordination activities where required.

C. Client & Stakeholder Management

• Assist in maintaining relationships with existing and prospective customers.
• Support communication with contractors, consultants, and other stakeholders.
• Respond to customer enquiries under guidance from supervisors.
• Ensure timely follow-up of assigned customer matters.
• Maintain accurate records of customer interactions.

D. Tendering & Commercial Support

• Assist in monitoring tender opportunities.
• Support preparation of quotations, proposals, and tender documentation.
• Coordinate collection of information required for submissions.
• Support document compilation and administrative activities.
• Maintain tender and quotation records.

E. Market Intelligence & Reporting

• Conduct market research and competitor analysis.
• Collect and organize market information.
• Maintain sales and customer records.
• Assist in preparing sales reports and updates.
• Support data entry and reporting activities.

F. Cross-Functional Coordination

• Work closely with engineering, procurement, finance, and operations teams.
• Support coordination of customer requirements.
• Assist in monitoring project and order progress.
• Participate in internal meetings and learning activities.
• Support customer service and after-sales follow-up activities.

Qualification

4. QUALIFICATIONS

• Bachelor's Degree in Engineering, preferably Civil, Mechanical, Agricultural, Water, Irrigation, or a related field.
• Fresh graduate or candidate with up to one (1) year of internship, attachment, or relevant work experience.
• Basic understanding of water and irrigation systems will be an added advantage.
• Proficiency in Microsoft Office applications.
• Strong willingness to learn and develop technical and commercial skills.

5. COMPETENCIES

• Proposal and quotation preparation
• Microsoft Office Suite
• Data analysis and reporting
• Customer service support
• Willingness to learn
• Teamwork and collaboration
• Problem-solving ability
• Positive attitude and adaptability
• Strong organizational skills
• Initiative and self-motivation