Job Role

The Structured Cabling Technician installs, tests, commissions, repairs and maintains copper and fibre-optic cabling and associated passive infrastructure. The role supports reliable connectivity across enterprise campuses, data centres and CCTV-related installations through quality workmanship, timely fault resolution and accurate technical documentation. Work focuses on passive cabling and physical installation or mounting; active equipment configuration, programming and integration remain with the client or designated teams unless expressly assigned.

2. PURPOSE OF THE ROLE

•   Deliver reliable, standards-compliant structured cabling installations.
•   Minimise connectivity interruptions through preventive maintenance and timely repairs.
•   Maintain traceable cable identification, test results and as-built records.
•   Support safe, coordinated project delivery and agreed service response timelines.

3. DUTIES AND RESPONSIBILITIES

A. Cabling Installation and Commissioning

•   Install, terminate, repair and maintain copper and fibre-optic cabling and associated passive infrastructure.
•   Install or mount outlets, patch panels and related components in line with approved layouts and site requirements.
•   Test, commission and verify cabling links, record results and rectify defects before handover.

B. Fault Diagnosis and Corrective Maintenance

•   Trace faults, identify damaged or poorly performing links and restore service within agreed response and resolution timelines.
•   Respond to corrective maintenance requests and escalate faults requiring additional resources or client action.
•   Provide emergency support under the agreed service arrangement, including 24-hour, seven-day coverage where required.
•    Acknowledge telephone support requests within 30 minutes and coordinate with the response crew to arrive and work toward resolution within four hours where these service requirements apply.

C. Preventive Maintenance and Quality Assurance

•   Carry out scheduled preventive maintenance and inspect cabling and passive components for damage, deterioration or poor connections.
•   Apply applicable ANSI/TIA cabling standards, relevant ISO standards and manufacturer installation requirements.
•   Check installation quality, address defects and recommend improvements to reduce recurring failures.

D. Documentation and Reporting

•   Label cables, outlets, patch panels and related components consistently.
•   Maintain accurate as-built records, cable schedules, test reports and maintenance logs.
•   Provide clear updates on completed work, outstanding faults, materials required and service restoration.

E. Site Safety and Infrastructure Protection

•   Follow site safety procedures, use required protective equipment and handle installation tools safely.
•   Protect existing infrastructure, keep work areas orderly and comply with site quality-control requirements.

F. Client and Technical Team Coordination

•   Coordinate access, work schedules and maintenance activities with the client’s authorised representatives and appointed technical teams.
•   Support installation handovers and communicate cabling issues that affect other technical work.
•   Refer active network configuration, programming and integration to the client or designated parties unless expressly assigned. 

4.  DOCUMENT TO SUBMIT TO EACH TECHNICIAN

• Updated and signed Curriculum Vitae (CV).
• Copies of academic certificates and relevant professional/manufacturer certifications.
•  Evidence of structured cabling experience and project references, including project scope and the technican’s role.
•  Contact details for referees or employers where available.
•  Any additional supporting documents expressly requested in the tender

5. PROJECT EXPERIENCE EVIDENCE
For each relevant project provide the client or organisation name, project description, number of buildings supported, approximate number of network data ponts/connections, dates, scope of work and the technician’s role. Attach completion certificates, reference letters or other verifiable evidence where availabe. Ensure the submtted experience meets the applicable tender critera prepared as a techncian quafication and job-description summary. 

Qualification

4. QUALIFICATIONS

•   Diploma in Information Technology, Telecommunications, Computer Networks or a closely related field.
•   At least four years of practical experience in structured cabling installation, support and maintenance.
•   Manufacturer training or certification in structured cabling installation.
•   Relevant cabling design and installation certification where applicable; a proposed certification plan may be considered only where the assignment requirements permit.
•   Demonstrated experience repairing, installing, commissioning, testing and maintaining structured cabling systems.
•   Experience supporting cabling infrastructure across organisations or campuses comprising at least 25 buildings.
•   Direct experience on data-centre, enterprise-campus or CCTV-related projects involving at least 10,000 network data points or connections.
•   Ability to provide a signed CV, academic and certification copies, project references and verifiable evidence showing project scope, dates and the technician’s role.

5. COMPETENCIES

•   Copper and fibre-optic cabling installation, termination and repair.
•   Cable testing, fault tracing, commissioning and verification.
•   Preventive and corrective maintenance of passive network infrastructure.
•   Working knowledge of applicable ANSI/TIA and relevant ISO cabling standards.
•   Cable labelling, as-built documentation and technical reporting.
•   Interpretation of installation layouts and coordination of multi-building cabling work.
•   Attention to detail and commitment to quality workmanship.
•   Practical problem-solving and sound prioritisation during service interruptions.
•   Clear communication, teamwork and client service.
•   Accountability for response timelines and accurate records.
•   Safety awareness and care for client infrastructure.
•   Adaptability to site conditions and agreed emergency support arrangements.